Qantas Airways Has New Rules For Dells
Qantas is issuing an advisory to all passengers on its flights on the safe use of Dell notebooks following the recall of 4.1 million batteries announced by the PC manufacturer last week.
The airline said that although passengers would be allowed to carry their Dells either as checked or cabin baggage, they could only use them on battery power or through the aircraft power supply available in some first and business class cabins once they have first removed the batteries from the unit.
Cabin crew will be advising passengers of the measures which apply to all Dell laptops said a Qantas spokeswoman.
However not all airports were following these procedures this week. One passenger who flew out of Canberra on a Qantas flight on Monday reported that he and his colleagues had encountered security personnel removing the batteries from all Dell computers, and taping up the contact points on the battery.
A Dell spokesman said Qantas' advice regarding use of notebooks in-flight was consistent with the advice Dell is giving customers, which was that customers could use their system by removing the battery and using the A/C adapter provided with their system.
"The safety of our customers comes first and our direct relationships with customers mean we must always do the right thing for them when it comes to service and product support. We are working closely with with Qantas," he said.
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